Service Provision
Core Service Delivery
- Provide and deliver requested Services
- Process transactions and respond to inquiries
- Maintain user accounts and preferences
- Enable interactive features and community participation
Privacy Policy
Data Protection Privacy Rights Transparency
At SiliconWit, we are committed to protecting your privacy. This Privacy Policy applies to all of the services offered by SiliconWit and its affiliates (collectively, “SiliconWit,” “we,” “us,” or “our”). It explains how we collect, use, and share information about you when you use our websites, mobile apps, and other online services (collectively, the “Services”).
By using the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you disagree with our policies and practices, do not use the Services.
We may occasionally change our policies and practices, so please check back periodically for updates. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the choices available to you.
Information We Collect
We collect information about you in various ways when you use the Services.
Direct Information Collection
We may collect information that you provide directly to us, including:
- Account Information: Name, email address, postal address, phone number when you create an account
- Communication Data: Information when you participate in interactive features, fill out forms, participate in surveys, or communicate with us
- User Content: Any information you provide in posts, comments, or other user-generated content
- Support Requests: Details you provide when contacting customer support
Usage and Technical Information
When you access or use the Services, we may automatically collect:
- Device Information: Device type, operating system, browser type, IP address, and other device identifiers
- Location Data: Information about your location from your device or IP address
- Usage Patterns: Pages viewed, searches performed, dates and times of visits, preferences and settings
- Performance Data: Log files, error reports, and system performance metrics
External Information
We may receive information from third parties, including:
- Social Media: Information from Facebook, Google, or other third-party login services
- Analytics Partners: Aggregated usage statistics and demographic information
- Educational Partners: Enrollment and completion data from partner institutions
- Public Sources: Publicly available information relevant to research collaboration
How We Use the Information We Collect
Personalization
Enhanced User Experience
- Tailor content and recommendations
- Customize learning paths and difficulty levels
- Remember your preferences and settings
- Provide relevant educational resources
Communication
User Engagement
- Send updates, newsletters, and notifications
- Respond to support requests and feedback
- Share educational content and research findings
- Notify about service changes or improvements
Improvement & Research
Platform Enhancement
- Conduct research and development activities
- Analyze usage patterns to improve Services
- Develop new educational tools and features
- Ensure platform security and integrity
Additional Uses
-
Policy Enforcement
We may use information to enforce our policies and terms of service, including protecting the security and integrity of the Services.
-
Legal Compliance
Information may be used to ensure compliance with legal and regulatory requirements.
-
Marketing Communications
We may use information to send you marketing communications and personalize the marketing content we show you (with appropriate consent).
Sharing of Information
Information Sharing Practices
We may share the information we collect about you as follows:
With Third-Party Service Providers: We share information with service providers who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are contractually required to use information only as necessary to perform their services.
With Business Partners: We may share information with business partners for co-branded services or complementary offerings that may interest you.
For Legal Compliance: We may share information if we believe in good faith that such sharing is necessary to:
- (a) comply with applicable law or legal process
- (b) protect the safety and security of SiliconWit and our users
- (c) prevent fraud or abuse
- (d) protect SiliconWit’s rights and property
With Affiliates: Information may be shared with our affiliates for the purposes described in this Privacy Policy.
In Business Transactions: If SiliconWit is involved in a merger, acquisition, or sale, we may share information with the parties involved in the transaction.
With Your Consent: We may share information with third parties when we have your explicit consent to do so.
Your Privacy Rights and Choices
Marketing Opt-Out
Communication Preferences
You can opt out of receiving marketing communications by:
- Following unsubscribe instructions in emails
- Adjusting your account preferences
- Using our contact page or chat support
Location Control
Location Information
Control the collection and sharing of location information through:
- Device settings and permissions
- Browser location settings
- Account privacy preferences
Cookie Management
Tracking Preferences
Manage cookie preferences by:
- Adjusting browser settings
- Using browser privacy features
- Opting out of analytics tracking
Data Access & Deletion
Data Rights
You may request to:
- Access your personal information
- Correct inaccurate data
- Delete your account and data
- Export your data in portable format
Data Retention and Security
Protecting Your Information
We take reasonable steps to protect information from:
- Loss, misuse, and unauthorized access
- Disclosure, alteration, and destruction
- Cyber attacks and data breaches
Our security measures include:
- Encryption of sensitive data in transit and at rest
- Regular security audits and updates
- Access controls and authentication systems
- Employee training on data protection practices
However, internet transmission is never completely secure, and we cannot guarantee absolute security of information collected through the Services.
How Long We Keep Information
We retain information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Provide ongoing services and support
Retention Periods:
- Account information: Until account deletion or 3 years of inactivity
- Usage logs: 12 months for analytics, 6 months for operational logs
- Communication records: 3 years for support purposes
- Research data: Anonymized and retained for scientific purposes
Cookies and Tracking Technologies
Cookie Usage
We may use cookies and similar tracking technologies as follows:
Essential Cookies: Required for basic site functionality, authentication, and security
Analytics Cookies: Help us understand how visitors interact with our website to improve user experience
Preference Cookies: Remember your settings, language preferences, and customizations
Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness (with consent)
Third-Party Cookies: May be set by external services we integrate, such as social media platforms, analytics providers, and educational tools
You can control cookies through your browser settings, but disabling certain cookies may affect site functionality.
International Data Transfers
If you are located outside of the country where our servers are located, your information may be transferred to, stored, and processed in countries with different privacy laws. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions for countries with equivalent protection
- Explicit consent for specific transfer situations
Links to Other Websites
Third-Party Links
The Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites. This Privacy Policy applies only to information we collect through the Services.
We encourage you to read the privacy policies of other websites you visit. When you click on links to external sites, you leave our Services and this Privacy Policy no longer applies.
Children’s Privacy
Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:
- Post the updated policy on our website
- Update the effective date at the bottom of this policy
- Notify users of material changes via email or prominent website notice
- For significant changes, we may seek renewed consent where required by law
Contact Us
Privacy Questions
General Privacy Inquiries
For questions or concerns about our privacy practices, use our contact page or the chat widget available on our website.
Data Rights Requests
Exercise Your Rights
To exercise your privacy rights (access, deletion, correction, etc.), please use our contact page or email us directly.
Security Issues
Report Security Concerns
If you discover a security vulnerability or have concerns about data security, please report it immediately through our secure contact methods.
Visit our contact page for detailed contact information and additional ways to reach us.
Effective Date: December 21, 2021
This Privacy Policy was last updated on Aug. 30, 2025. Please review this policy periodically for any changes.